Effective Date: February 13, 2026
Last Updated: February 13, 2026
The Silent Gardner Ltd. (“The Silent Gardner”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal information in accordance with the Personal Information Protection Act (PIPA) of British Columbia and other applicable privacy laws in Canada.
This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website: https://thesilentgardener.ca/ or otherwise interact with us.
1. What Is Personal Information?
Under PIPA, personal information means information about an identifiable individual. This may include:
- Name
- Email address
- Phone number
- Mailing address
- IP address
- Information submitted through contact forms
- Information related to service inquiries
- Online identifiers and usage data
It does not include business contact information used solely for business purposes.
2. Information We Collect
A. Information You Provide Directly
- Fill out a contact form
- Request a quote
- Email or call us
- Subscribe to updates (if applicable)
- Engage through advertising forms (including LinkedIn Lead Forms)
B. Automatically Collected Information
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of visit
- Referring website
This information may be collected using cookies and tracking technologies.
3. How We Use Your Information
- Respond to inquiries and provide quotes
- Provide and manage landscaping and gardening services
- Communicate about services
- Improve our website and services
- Measure advertising performance
- Comply with legal obligations
4. Consent
We collect, use, and disclose personal information with your consent, except where otherwise permitted or required by law. Consent may be express or implied. You may withdraw consent at any time, subject to legal or contractual restrictions.
5. Disclosure of Personal Information
We do not sell your personal information. We may disclose personal information to service providers, advertising partners such as LinkedIn, IT providers, or legal authorities when required by law. Some service providers may process information outside British Columbia or Canada.
6. Cookies and Advertising Technologies
We may use cookies and the LinkedIn Insight Tag to improve functionality, analyze traffic, measure advertising performance, and deliver relevant advertising.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected or as required by law.
8. Safeguards
We use reasonable security measures including SSL encryption, secure hosting, restricted access, and administrative safeguards.
9. Your Rights Under PIPA
You may request access to your personal information, request corrections, withdraw consent, and ask how your information has been used. Requests must be made in writing and identity verification may be required.
10. Contact Information
Privacy Officer
The Silent Gardner Ltd.
509 McDonald St
New Westminster, BC V3L 4L5
Canada
Email: [email protected]